What Is CRM?
Customer Relationship Management (CRM) is really a technology for running all your organization’s relationships and interactions with prospects and potential customers. The intention is easy: Make improvements to small business interactions. A CRM technique helps firms continue to be linked get more info to consumers, streamline processes, and make improvements to profitability.
When folks look at CRM, they sometimes make reference to a CRM technique or System, a Resource that assists with contact administration, revenue administration, efficiency, and more.